01. Product requirement
Identify the food, target taste and ingredient needed. An existing product, specification or reference sample can help define the request, together with the intended market.
02. Ingredient and sample development
Review a product from the range, a custom formulation, flavour-matching work or a sourced ingredient. Discuss the sample required and the work involved before agreeing timing.
03. Customer trial and feedback
Evaluate the sample in your own food base and process. Feedback establishes what met the requirement, what needs adjusting and whether another sample is needed before the product is agreed.
04. Order confirmation
Agree the product, quantity, packaging, required documents and commercial terms. The order provides the basis for production and supply planning.
05. Dispatch and delivery
Confirm dispatch timing, delivery location and transport arrangements for the order.
06. Ongoing supply
Regular supply and further formulation work can follow as the product and commercial relationship develop.
Set out the practical requirements early
Include the trial date, sample requirement and any documents needed for review. For supply, add the expected quantity, pack requirements and destination. Timing depends on the product and work involved.